Description:

MISSION

To address the tire needs of customers in a safe, approved manner using the proper tools and proper techniques on customer property and roadside assistance calls.

ESSENTIAL DUTIES

Perform roadside tire service on commercial vehicles (both scheduled hours and after hours on-call)
Perform tire service on customer sites
Identify and inflate tires correctly for the size and ply
Place wheels on balancing machines to determine counterweights required to balance wheels
Dismount wheels from trucks/equipment using lug wrenches and other hand and power tools
Mount wheels onto trucks/equipment
Replace valve stems and remove puncturing objects
Repair tires that have been punctured
Maintain service vehicle – daily inspections, oil changes, etc.
Keep truck fully stocked with tire accessories
Maintain positive and professional relationships with customers
Maintain tools and related tire accessories
Maintain a clean shop and truck to reflect the proper corporate image to the public
Protect company assets
Embrace Purcell’s culture of safety and perform all jobs in a safe manner
Regular attendance in accordance with assigned schedule
Ability to perform physical requirements as listed in job description
Other essential and non-essential duties, as assigned by management

PAY AND BENEFITS:

Total Compensation Range: $18.00 - $40.00 per hour*
Medical, Dental, Vision, Life Insurance, Disability, Flex-Spending, Health Savings Account, 401(k) with company match.

*Outside Service Technicians are compensated through a combination of hourly pay, daytime service commission, and night/weekend service commission. The listed range represents an estimated total of all compensation sources, listed as an hourly rate. Variables include relevant experience, certifications, geographic location, and willingness to participate in after-hours/on-call programs.

DRUG TESTING

This position will operate vehicles with a GVWR greater than 26,000 pounds. Therefore, this position is regulated by the Department of Transportation and Federal Motor Carrier Safety Administration and is subject to drug testing for illegal drugs and marijuana/THC.

Requirements:

REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

Minimum Education: High School
Minimum Job-Specific Experience: 3-5 years
Management Experience: N/A
Driver’s License Required: Yes
Other Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training, DOT medical clearance, MSHA training (where applicable)

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)

Job-Specific KSA’s:

Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.

Communication KSA’s:

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.

Physical Requirements:

Lifting, Carrying, Pushing, and Pulling up to 100 lbs
Frequent standing, bending, kneeling, and crouching
Working in hot and cold temperatures, both outdoors and indoors
Working around dust, fumes, and loud noises

Purcell Tire & Rubber Company

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