Job Title: Drawback Account Analyst
Job Location: Katy, TX

DHL Global Forwarding (DGF) is the world leader in air freight services and a leading provider of ocean freight services. With a global team of approximately 30,000 employees, we ensure seamless transportation of our customers' shipments by air and sea. Our logistics solutions span the entire supply chain, from the factory to the final destination, including specialized transport-related services. At DHL Global Forwarding, we value our employees and are committed to fostering a culture of innovation and excellence. You will have the opportunity to work with a dedicated team and contribute to the success of our organization while developing your career in a fast-paced and rewarding environment.

DHL Global Forwarding is seeking a detail-oriented and analytical Drawback Account Analyst to join our dynamic team in Katy, TX. In this role, you will be responsible for managing, preparing, and submitting U.S. Customs drawback claims to ensure maximum recovery of duties, taxes, and fees. Your expertise in import/export compliance regulations and strong analytical skills will be essential in supporting timely and accurate claim filings.

Key Responsibilities:

Prepare, review, and file drawback claims with U.S. Customs and Border Protection (CBP) in compliance with applicable regulations.
Maintain accurate and organized records of import and export transactions to support drawback filings.
Analyze import and export data to identify opportunities for duty recovery.
Communicate with customs brokers, freight forwarders, and other trade partners to obtain required documentation.
Monitor claim status, respond to CBP inquiries, and resolve discrepancies.
Ensure adherence to current U.S. Customs laws, regulations, and company compliance policies.
Assist with audits and internal reviews of drawback claims.
Develop and maintain process improvements to maximize efficiency and recovery potential.
Provide reporting and updates to management regarding drawback activity, recovery performance, and potential risks.

Skills & Requirements:

2+ years of experience in customs compliance, trade compliance, or drawback programs.
Knowledge of U.S. Customs regulations (19 CFR) and duty drawback procedures.
Experience with drawback software or trade compliance systems.
Licensed Customs Broker (LCB) or working toward licensure.
Familiarity with Free Trade Agreements, Harmonized Tariff Schedule (HTS) classification, and import/export documentation.
Strong analytical and problem-solving skills with high attention to detail.
Proficiency in Microsoft Excel and data analysis.
Excellent organizational and communication skills.
Ability to work independently and manage multiple priorities.
Bachelor’s degree in International Business, Supply Chain, Accounting, or related field preferred

Pay Range: $25.21 - $33.61/hr. (Based on Experience)

Benefits (All Non-Union Employees)

Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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