| What You’ll Do Drive Operational Excellence · Coordinate day-to-day facility operations of AMIC and its surrounding, including the showroom, office space, meeting spaces and their set-up, and all related maintenance activities · Ensure the smooth operations of the technical and smart building elements of the Innovation Center that are critical to customer experience across the facility. · Continuously assess and if needed troubleshoot functionality issues; evaluate where external support is needed and organize for this. · Maintain a proactive approach in managing building standards to eliminate reactive approach for wear and tear and other failures · Maintain and drive a preventative maintenance program for different building systems and equipment. Handle all coordination with necessary parties to conclude this. · Coordinate outside contractors and ongoing contract management for service providers. · Demonstrate judgment in assessing and resolving building issues promptly and cost-effectively. · Develop, manage, and lead facility enhancement projects. Contribute to keeping the building up to date, state-of-the-art and engaging for customers. · Ensure that all safety guidelines are adhered to, conduct routine inspections, and act as a safety champion for the Innovation Center. · Execute bid management process where relevant, negotiate terms, and provide cross-comparison analysis. · Work in close alignment with the Customer Experience and Customer Engagement Teams to ensure that all facility related topics are for any customer visit. Be in the know of current and upcoming events taking place, plan and be proactive. · Demonstrate understanding of escalation path with ability to recognize issues immediately and raise accordingly · Have a solid working knowledge and ability to assess electrical and mechanical systems; plumbing, carpentry, painting, dry walling, electrical, HVAC maintenance and operations and ensure that you can participate in vendor discussions on the same. · Ensure vendor management accountability, efficacy and execution. Oversee work from start to finish. · Undertake all necessary assessments, cascade information to own team and management efficiently. Adhere to deadlines. · Deliver on strategic approach agreed for the IC jointly set with the global team.
Drive Administrative Excellence · Be responsible for facility related procurement topics and invoice management. · Drive core administrative duties and develop process enhancements for AMIC · Monitor and manage facility related spendings, ensuring alignment within approved baselines. Close alignment on budgets with the global team. Support annual budget discussions with input. · Liaise with Accounting to ensure accuracy and timeliness of payments, track pending transactions with quick escalation or follow up for immediate resolution · Proactively manage (organize, track, maintain) inventory, purchasing and budget management analysis for facility related costs · Follow documentation structure and guidelines for offers, purchase orders, invoices and reports. · Provide status updates for management awareness. · Become a “NGeP Coupa” user for AMIC; manage purchase order process ensuring a smooth, accurate and timely turnaround. · Execute new vendor setup and drive bidding / bid waiver process providing rationale needs. · Maintain concise system of records; accurately account for financial related transactions: verifying, allocating, posting. | 
